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Order Query Form

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Gratnells Reference Number (2200/2300/2400)*

Your Query*

Where is my order?
My order has arrived with damage
My order has arrived with missing or incomplete items
Other

Please give us more detail about your query*

Number of items affected*

If your item has arrived with damage please submit photographs here. Please include proof of delivery, photographs of any damage. If your query is about damage to trays please also show an image of the date stamp at the bottom of the tray (examples pictured below).*

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Example of date stamp on the bottom of a tray

Example of pallet idenfification stamp

Latest news

Recent Blog Posts

Gratnells is proud to sponsor the Institute of Imagination’s (iOi) new school programme ‘Save Make Reinvent’

Posted: June 16, 2022

Categories: News , STEM , Education

Schools across Newham in East London have been invited

Read more »

Order Query Form

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Latest news

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Gratnells Tray

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trays@gratnells.co.uk

Fax: 01279 419 127

Tel: 01279 401 550

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